Uren Capitrace platform privacy policy
This policy explains how the uren capitrace platform collects, uses and protects personal information. By using this website or opening an account you agree to the practices set out below. The policy applies across all uren capitrace canada services described elsewhere on the site.
Open accountWhat information we collect
To open and operate an account we need contact details (name, email, phone), identity documents required by law (KYC), payment information for deposits and withdrawals, and technical data such as device type, browser and IP address. We collect only what is needed for the service to function and for regulatory compliance.
How the information is used
Data is used to verify identity, process deposits and withdrawals, settle each uren capitrace trade you execute, send service notifications, prevent fraud and keep the platform secure. We may also use anonymised analytics to improve the workspace; this never includes content that could identify an individual user.
Sharing with third parties
We share only what is necessary — payment processors, identity-verification providers, regulators when legally compelled, and infrastructure partners (hosting, monitoring). We never sell your personal information for marketing purposes.
Storage and security
All sensitive data is encrypted at rest. Traffic between your device and the platform uses modern TLS. Access controls are role-based, and personal data is retained only as long as needed for the service and the applicable retention period required by law.
Your rights
You can request access to your data, ask for corrections, withdraw consent for optional processing, and request deletion when no legal obligation requires us to keep the record. Email [email protected] with your request and we will reply inside 30 days.
Cookies
The website uses cookies for session management and optional analytics. You can disable non-essential cookies in your browser without losing core functionality.
Contact
For any privacy question — including a request related to a previous uren capitrace investment record — write to [email protected].